Tag Archives: moneybookers hacked

My Day

Moneybookers Update…. Success????

6 Comments

So its been a few days since I last updated about the whole moneybookers account hacked situation.  Basically they have been ignoring my emails and avoiding my questions about how transactions can possibly take place in under 3 seconds. I have tried calling, but everytime I get stuck on the phone with one of their RETARDED (I am not kidding… and I do not mean to offend anyone out there, but these people seriously have a few screws loose) staff that keep telling me to email.  They have no phone manners, talk over me all the time, and yell at ME the CUSTOMER!  Fuck you moneybookers!

Anyway, I finally got them to respond to an email this morning, but I have no idea what this means.  Anyone care to take a stab at this:

“Dear Mr. Rowlands,

We are contacting your with regards to your Moneybookers account. Please be kindly informed that we have received a confirmation back from the company that received the payments, sent out of your account without your authorization. You will receive a refund to your Moneybookers account, however, it will not be the full amount that was sent out. Please be advised that this is the best we could do, having in mind that there was a possibility that our requests were not granted. Moreover please be advised that it will take at least 7 business days, starting from today, for this refund procedure to be completed, due to the specific internal regulations of the company in question.

We hope you’ll find this information useful.

Best regards,

[Theodor]
The Moneybookers Team”

Notice how they still say nothing about the 3-second transactions!  I have emailed them for clarification.

Either way, I am gonna hold out on my smear campaign for now and wait to see what they have to say.  I could start posting the story everywhere, but I don’t want to jeopardize any chance of getting the money back just yet.  Regardless, protect yourself, change your moneybookers passwords regularly, if you don’t NEED moneybookers, don’t use them, just don’t let this happen to you!

My Day, Poker Affiliate Life

Freerolls / Nothing From Moneybookers

2 Comments

I am going to run my first freeroll on my forum.  Its strange to think that I have been doing this poker affiliate stuff for almost 2 years now and have never done a freeroll.  I am running it over in my Poker Forum, so if you are interested in playing, drop by.  I will post whether it is a success or not after it is done.

As for the Moneybookers situation…. still nothing yet.  The last response I got from them was yesterday stating:

“We would like to kindly confirm that our Security Department has been notified of your case and we are now making all necessary efforts to return the funds on all transactions that were not authorized by yourself.”

This came about an hour after I found the email for the CEO and Head of Marketing / PR and copied them on one of my complaints, but still haven’t received anything from them today and the money is still gone.